Privacy & Cookie Policy

Cookie Policy

Privacy Policy

Introduction

TeamTony (Pty) Ltd, registration number 2021/835758/07, ("TeamTony," "Us," "We," or "The Company") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose information about you when you visit our website, conduct transactions, or use our services.

Definitions

"Person" means any person, company, close corporation, trust, partnership, or other entity whether or not having a separate legal personality.

"Personal Information" means information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person, as defined in the Protection of Personal Information Act, 4 of 2013 (POPI Act).

Information Collection

When you conduct a transaction, book a service, or complete a contact form on our website, we collect personal information you provide, including but not limited to your name, address, email address, ID number, and phone number. This information is collected to fulfill the above services and will never be sold.

In addition, we collect and store information such as:

Internet protocol (IP) address used to connect your computer to the Internet

Session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page

Personally identifiable information (including name, email, password, and communications), comments, feedback, product reviews, recommendations, and personal profile

Business-related information such as registered business name, business registration number, industry, physical address, and project-specific details (vision, mission, unique selling points, services needed, products/services description, existing logos/style guidelines, project budget, and additional service needs)

Use of Information

We collect and use your information for the following purposes:

To provide and operate our services

To provide ongoing customer assistance and technical support

To contact you with general or personalized service-related notices and promotional messages

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services to comply with applicable laws and regulations, including the POPI Act.

Data Storage and Security

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Data Processing and Compliance with POPI Act

All data collected is processed and stored in accordance with the Protection of Personal Information Act, 4 of 2013 (POPI Act). We take appropriate measures to ensure the security and confidentiality of your personal information.

Your Rights

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us here.

Changes to This Policy

We reserve the right to make changes to this policy at any time, without prior notice.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Contact Information

For any questions or concerns regarding this privacy policy or our data practices, please contact us here.

Last update: 15/07/2024

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the site's functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Email newsletter-related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

More Information

If you are still looking for more information, then you can contact us here.

Last update: 18/06/2023